FRONT OFFICE

Check-in /Check-out

Check-in time is 2.00 pm& check-out time is 12.00 noon. For late check-out, it is subject to availability and kindly note that a half-day charge will apply before 6.00 pm and a full day charge after 6.00 pm. Kindly contact the front desk if you wish to extend your stay.

Non- Registered guests

In order to abide the laws of Republic of the Union of Myanmar, all visitors are required to register at the front desk before going to any guest room for security reasons. After 11:00 pm, no visitors are permitted.

 

Rooms Keys

For your safety & convenience, we recommend you to leave your room key with the front desk when leaving the hotel.

Credit Cards

The resort accepts most major credit cards; Visa, Master, JCB and we request you to settle your bill in the evening before your departure day in order to ensure that you will have smooth departure experience.

 

Business Centre

You are away from office? You can access the internet at our business center that offers computer station.Open daily from 08.00 am until 11.00 pm.

Internet

Complimentary WiFi is available both in room and public area of the resort.

 

Luggage Assistance

Please allow sufficient time for the collection of your luggage. Kindly contact front desk at least 10 minutes prior to your departure.

Souvenir

Located beside front desk and open daily from 08.00 am until 10.00 pm.

 

Personal Safety

There are a few service providers for outdoor activities but they are not our recommendation. If you would like to take their service, we can assist you with booking. Payment needs to be done directly to the vendor and we do not get involved in these services.

Security & CCTV

Security guards and CCTV cameras provide 24 hours security coverage. Kindly be advised that recording off all public area is conducted.

 

Wake-up call

Please contact our telephone operator in case wake-up call is required.

 

HOUSEKEEPING

Laundry

A laundry service is provided, and a laundry basket. Please put the items in the basket and place on your bed or at the front desk. Please fill in laundry list and express service is offered for your last time request. Charges are applicable for both services.

Turn Down Service

Night turning down service is provided by Housekeeping between 6:00 pm and 9:30 pm.

 

Privacy (DND) 

For your privacy in the room, please make red sign on the main door.

Safety Deposit Box

A safety deposit box is located in the guest room luggage area. We recommend that you leave all your valuables in the safe. If you have any problem with your safe, please contact Front Desk.

 

Lost and Found

Please inform Front Desk.

Television

Each room is equipped with a flat screen television, and a channel list is placed close to your bed. Please call for Front Desk for further assistance..

 

Adaptor

Please call Housekeeping or Front Desk.

Electricity

Occasionally we experience a power cut from the local power station. As we have generator for back up, please allow us less than a few minutes to get back to electricity.TV and Air-condition will start by themselves. In case of a longer and unusual power cut, you will find a torch light on your bed side table. We would like to thank you in advance for your understanding.

 

Minibar

Minibar is provided with soft drinks and beers. Consumption will be charged according to the price list. Two bottles (0.6 Litre) of water are supplied daily free of charge.

Coffee and Tea In-room Facilities

Each room is provided with complimentary tea and coffee, kettle on your minibar stand. Please contact Housekeeping to replace some items.

 

Shaving Kit

It is provided upon request.

Extra Items

If you need additional pillows, Blankets, please call Housekeeping or Front Desk.

 

Beach

beach

We provided two towels at left side of bath tub in outside shower room. The umbrellas are set up on the beach with your room number. Beach Attendants will assist if you need something.

 

Services & Benifits

International Management , Qualified Staff

Wifi Services

24 hours electricity

Individual air-conditioning and heater

Stocked mini-bar

Satellite TV

IDD Telephone ( in room and in bathroom )

Safe deposit box

Separate shower cabin with hot & cold bathtub

Electric shaver outlet

Hair dryer & Bathrobes

Amenities

Dressing table

Working desk

Open-air Terrace & Arm Chair

Coffee/ Tea making facilities

Living Area

Reception & Lobby

Restaurant ( Directly to the beach )

Spa

Business Center

Bicycle and Boat Rental

Flight Ticket

Souvenir Shop

Laundry Service

Room Service

Sea View Bar and Terrace

Swimming Pool

Snooker and other sport activities